MISSION STATEMENT

(The below; whilst not part of the mission statement is in the staff crew room)

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If I was the customer would I be happy?

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Have I really finished this job, am I 100% sure I will not need to come back?

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Am I proud of what I have just achieved for this client?

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Am I proud of how I represented my company?

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Am I going to be an important part of my company today?

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What image am I portraying today?

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Am I really being the best I can be?

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Tidy van, tidy tools, tidy mind, tidy job.

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Do I really understand what tradesman-like manner and ethos is?

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I know my job is safe as I am well trained but I still need to double and triple check

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(One from the Airforce: When the weight of the paperwork = the weight of plane then it is safe to fly) in other words fill out your H&S checks and your test results